Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Clinton MCghee

Clinton MCghee

August 14, 2026

5  out of  5
rating by Clinton MCghee
"A very good company like Vee shaw people are very nice and helpful .this company State Farm is the best think for me. think you Marc Ashey and Vee shaw."
We responded:
"Clinton, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of sheila mcghee

sheila mcghee

August 14, 2026

5  out of  5
rating by sheila mcghee
"The employees are very helpful especiaiiy Ms. Vee Shaw. Whom was very informative in every area."
We responded:
"Thank you for the 5-star review, sheila! We’re proud to serve the Germantown community and truly appreciate your support. "
Profile photo of Preston Burleson

Preston Burleson

August 11, 2026

5  out of  5
rating by Preston Burleson
"Marc and his team are awesome. Highly recommend them!"
We responded:
"Preston, thank you for the amazing review! Our Germantown insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Marc Ashley, your State Farm Agent "
Profile photo of Sophie Webb

Sophie Webb

August 3, 2026

5  out of  5
rating by Sophie Webb
"Austin S. helped me get an auto quote super fast and got me set up with a renters policy last minute, too! Great experience overall and great prices. He helped me save money where I wasn’t previously saving any."
We responded:
"Sophie, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Germantown insurance team! - Your State Farm Agent, Marc Ashley "
Profile photo of Samuel Gasper

Samuel Gasper

August 1, 2026

5  out of  5
rating by Samuel Gasper
"This state farm location is great. We get quality insurance for great prices. Madison is very helpful and informative. This year she reached out to us and helped find a better deal. If you are looking for a insurance company that is proactive and cares about their customers, this is the place to go! 👍"
We responded:
"Wow, thank you for the 5-star review, Samuel! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Eli Ostrow

Eli Ostrow

July 28, 2026

5  out of  5
rating by Eli Ostrow
"I love Marc and his whole team!! They do my car, renters, and business insurance and im thrilled. Madison White is super nice and knowledgable and highly recommend asking for her!"
We responded:
"Eli, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Germantown insurance team is always here and happy to help. "
Profile photo of Penny Elliott

Penny Elliott

July 28, 2026

5  out of  5
rating by Penny Elliott
"I can’t recommend Madison enough! She is incredibly knowledgeable, professional, and truly cares about her clients. She took the time to answer all of my questions, explained everything clearly, and made the entire process so easy. It’s rare to find someone who genuinely goes above and beyond the way she does. If you’re looking for someone who is honest, responsive, and amazing at what they do, Madison is the person to call. I’ll definitely be referring all of my friends and family to her!"
We responded:
"Thanks so much for the fantastic rating, Penny! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Dianna Epps

Dianna Epps

July 28, 2026

5  out of  5
rating by Dianna Epps
"Great service from insurance agent. Very pleased with all of the information provided."
We responded:
"Thank you so much for the 5 stars, Dianna! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Amy Lautar

Amy Lautar

July 17, 2026

5  out of  5
rating by Amy Lautar
"I don't think there's enough room for all of the good things I could say about Madison! I had an issue with my previous vehicle insurance and Madison took the time – – which was a lot of time – – to go over everything with me in detail to make sure that I got the proper coverage and that I was good to go from that day forward! I wound up getting a better deal than I had before and now I'm with a reputable company which is a plus. In a world where everything is electronic, it sure was nice to be able to hear a friendly voice at the other end of the phone that was willing to go the extra mile to make sure everything was right. I will be referring her to everyone in my circle and thank you again for the top-notch service, Madison!"
We responded:
"Thanks so much for the fantastic rating, Amy! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Eliza Graham

Eliza Graham

July 10, 2026

5  out of  5
rating by Eliza Graham
"Madison was amazing. she helped me through the whole process of getting insurance and more!"
We responded:
"We are grateful for your 5-star review, Eliza! Thanks for taking a moment to share your positive rating of State Farm Agent Marc Ashley’s Team here in Germantown . "
Profile photo of Amy Bates

Amy Bates

July 7, 2026

5  out of  5
rating by Amy Bates
"Wow! I am so pleased with the rates for my home and auto insurance with the Marc Ashley - State Farm Insurance Company. Austin Smiley took care of all the details and I reap the savings!! Big savings!!! Check them out! Austin made it a quick and easy process. Thanks Austin!"
We responded:
"Thank you for taking the time to leave such a great review, Amy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of t

t

July 4, 2026

5  out of  5
rating by t
"I had never been in an accident before so when it happened I was stunned and shaken. It didn’t help that the the person that hit me took off and left me standing in the middle of the street. After a few minutes, when I was able to compose myself a little bit, then my worry shifted to cost and consequences. Is this repairable, how much? Will my insurance cover it or not?
I called the State Farm office and talked to Vee. I’ve talked to her many times before so when she answered, I felt like I was talking to a friend. Right away she started to guide me through the process. She gave me details of what I needed to do and what was going to happen next. And she followed up to be sure that things were moving along. Everything went very smoothly and I had no problems at all. Everything was covered by State Farm and the tow truck, the repair shop and the rental company were all paid promptly so I had no problems with any of those businesses. I’m very thankful for Vee and all the others at the office who helped. When I called for help, I didn’t have to leave messages or wait for return calls, they made efforts to help me right then. Happy to say my car is now repaired, looks great, and we’re back on the road once again."
We responded:
"Wow, thank you for the 5-star review, t! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Jack Hollis

Jack Hollis

June 16, 2026

5  out of  5
rating by Jack Hollis
"The experience of changing insurance is never a fun and pleasant task but Madison made it seamless, painless and dare I say pleasant. Her responsiveness to address my questions and concerns were immediately met with competency and a drive to get the best coverage for the best price. It doesn’t hurt that because of her tenacity I saved thousands of dollars a year. She bundled autos, home and personal articles policies and it couldn’t have been more hassle free. I highly recommend Madison to anyone wanting a quality product and service at a good price."
We responded:
"We appreciate your review, Jack. We are so happy that you had such a wonderful experience with State Farm Agent Marc Ashley’s Team here in Germantown ! "
Profile photo of Eric Miller

Eric Miller

June 3, 2026

5  out of  5
rating by Eric Miller
"Thanks to the Mark Ashley agency and especially Kelly for her assistance with my house and auto needs . Made the job a lot easier going through your office. Job well done ."
We responded:
"Welcome to our office Eric. I'm happy to hear Kelly did a great job for you. "
Profile photo of Colleen Spears

Colleen Spears

May 6, 2026

5  out of  5
rating by Colleen Spears
"I met Austin Smiley with State Farm at just the right time! I was actually in the process of browsing rates of several other companies for home/auto policies, because the company we had been with for many years just kept going up, up, up. Austin was so patient and kind with all my questions and concerns, and was able to exceed my expectations in saving us money and giving us the insurance coverage we needed. If you have insurance needs, contact Austin! He'll take good care of you!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of sandra todd

sandra todd

April 29, 2026

5  out of  5
rating by sandra todd
"Good coverage reasonable price"
We responded:
"Thank you for your kind review of State Farm Agent Marc Ashley’s Team. We appreciate it!"
Profile photo of Wasim Khokhar

Wasim Khokhar

February 27, 2026

5  out of  5
rating by Wasim Khokhar
"I was having a difficult day and was completely fed up with my apartment office giving me the runaround about who should be listed as the third‑party interest on my renter’s insurance. Frustrated, I called the insurance office and told them to cancel my policy and let the apartment office handle their own rental insurance program.

Vee Shaw at Marc Ashley’s State Farm office listened patiently to everything I was dealing with and went above and beyond to help. She offered a smart, practical solution, researched exactly what the apartment office was asking for, updated my policy, and ultimately kept my business. I’m genuinely grateful for her customer service, patience, ingenuity, and quick thinking in resolving the issue.

Well done!"
We responded:
"Wasim, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Marc Ashley’s Team is just a call or email away!"
Profile photo of Ashley Roseberry

Ashley Roseberry

February 26, 2026

5  out of  5
rating by Ashley Roseberry
"Had my first ever claim that resulted in a total loss. So had no idea what the process would be like. All my agents made it so simple and very quick. They were extremely helpful and always accessible by phone, text or email if I had questions."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Lowell Hinte

Lowell Hinte

February 20, 2026

5  out of  5
rating by Lowell Hinte
"Marc Ashley is a wonderful agent. Covers all my property, stays in touch, keeps me up to date on any changes and is always watching my back. In a world of dying customer service, he truly stands out"
We responded:
"We appreciate your review, Lowell. We are so happy that you had such a wonderful experience with State Farm Agent Marc Ashley’s Team here in Germantown ! "
Profile photo of SHUN BELL

SHUN BELL

January 15, 2026

5  out of  5
rating by SHUN BELL
"Vee was very helpful and patient, she is always every time I call. I know it was something I could have handled online but she took care of it for me, thank you."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Cole Peevy

Cole Peevy

December 9, 2025

5  out of  5
rating by Cole Peevy
"The team at Marc Ashley State Farm helped me with my roofing claim. They were very helpful in walking me through the process and provided timely service."
We responded:
"Thank you Cole. We appreciate your patience during this process and for being an amazing customer. "
Profile photo of James Knight

James Knight

November 18, 2025

5  out of  5
rating by James Knight
"For the past 27 years, I have been a member of the USAA insurance, when purchasing a new truck. I shopped my insurance with state Farm. The premium was much lower,so much lower than I insured the new truck two trailers a four wheeler and a dirtbike for less than USAA quoted me on just the new truck. also insured my Harley for half the price that Safeco insured it for. Kelley made the process easy and informed me throughout the whole process. I am very pleased to be a state Farm customer."
We responded:
"We love when we can save our customers so much in their insurance while also providing the best experience we can. We are happy to have you with our office!"
Profile photo of Jaden Pitts

Jaden Pitts

October 30, 2025

5  out of  5
rating by Jaden Pitts
"Everyone I had spoke with was super nice and helpful"
We responded:
"We love to hear it!. Thank you. "
Profile photo of Sarah Tullos

Sarah Tullos

October 24, 2025

5  out of  5
rating by Sarah Tullos
"Marc Ashley has been my agent since day 1. As our family grows, Marc has always been there to help! His entire team is always helpful and courteous!"
We responded:
"Thank you Matt. Its been a pleasure serving you and your family all these years!"
Profile photo of Leo Hill

Leo Hill

October 1, 2025

5  out of  5
rating by Leo Hill
"Great follow-up, very personable as well. Marc was very clear and transparent regarding our coverage options. He really helped us make the right decision regarding liability for a rental property. Highly recommend Marc's office."
We responded:
"Thank you Leo. We are excited to have you and your family with our office!"